Frequently Asked Questions (FAQ)
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options displayed at checkout.
United States: 5-12 business days.
Europe: 7-15 business days.
Middle East: 10-20 business days.
Processing times may vary depending on order volume and destination.
Yes! We offer free shipping in everything
Absolutely! Once your order is shipped, you will receive a tracking number via email. Use it to monitor your package's journey on our tracking page.
We offer hassle-free returns within 30 days of receiving your order. Items must be unused and in their original packaging. For return instructions, contact our support team at info@veloxea.com.
We’re sorry for the inconvenience! Please email us at info@veloxea.com with your order number and photos of the damaged item. We’ll resolve the issue promptly.
Yes, we ship to most countries worldwide but for some reason we may stop shipping to some countries. Shipping times and rates may vary by location.
Orders can be canceled or modified within 12 hours of placement. Contact us immediately at info@veloxea.com with your order details.
You can reach us via:
- Email: info@veloxea.com
- Whatsapp: +971581364218
Yes, subscribe to our newsletter to stay updated on exclusive discounts, promotions, and product launches!
For clothing items, refer to the sizing chart available on the product page. If you’re unsure, feel free to reach out for assistance.
Yes! but from time to other if you not find " gift card " in category section then we not sell now